HOW WE DO IT
Smooth & Hassle-free
Because the vehicle repair process is something we handle everyday, we make all arrangements to help facilitate the claim and repair process. Our commitment is to make the repair process smooth and hassle-free. So that you don’t have to deal with the additional stresses of making arrangements, we:
- Contact necessary insurance agents or claims departments
- Electronically send estimates and digital pictures
- Make car rental arrangements
- Pick up and deliver vehicles in Bloomington-Normal
The Process
- Estimate is prepared & completion date given
- Coordination with owner and insurance company
- Owner authorizes repairs
- Repair work is scheduled & parts are ordered
- Vehicle is pre-washed and vehicle is assigned for repairs
- Structural & body repairs are performed
- Vehicle is repainted and inspected
- Reassembly process begins
- Interior & exterior detail is completed
- Final inspection is done
- Vehicle is ready for pick-up & delivery
We are Dedicated to Making Things Easy
All we need at Mike’s Collision Center are the keys and a contact number. Because we understand that you want to know the status of your vehicle and its repair, our staff follows a pre-determined callback schedule throughout the repair process. This helps keep you (the customer) informed. In fact, you can receive updates via text message and check the status of your vehicle at any time using Carwise.
